BP at 316 Highland Road, Macedonia, Ohio.

Buy a car wash at the pump, have to go inside because there is no receipt paper, wait in line to get the code, drive back to the car wash and have to shut the dumpster gates to enter, put in the code, the car wash is not on, reverse out, go back inside, ask for the refund, they expect you to wait in line again, tell them the car wash is off, but they say it is definitely on, been through there 30 times I know exactly how it works, but they insist you don't know what you're talking about. The old lady is rude and did not even offer an apology or say sorry. Poorest customer service ever.